At Shahji Creations, each gift is made with love and often customised with your personal details. To serve you better, please read our cancellation policy carefully.
1. 🕒 Order Cancellation Timeline
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Orders can only be cancelled within 12 hours of placing the order.
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After 12 hours, the order goes into processing/customisation and cannot be cancelled.
2. 🚫 Customised Orders
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Since most of our gifts are personalised (names, dates, messages, etc.), once we start the customisation, cancellations are not possible.
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Please double-check all details before confirming your order. ✅
3. 💳 Refund for Cancelled Orders
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If you cancel within the allowed time, your payment will be refunded within 5–7 business days to your original payment method.
4. 📦 Cancellation After Dispatch
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Orders that have already been shipped/dispatched cannot be cancelled.
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In case of delivery refusal, shipping charges will be deducted from your refund (if applicable).
5. 📩 Contact Us for Cancellation
To request an order cancellation, please email us at:
📧 afzalkhansc786@gmail.com
(Include your order number and reason for cancellation.)